April 18, 2017

SAS Named Leader in Gartner’s 2017 Magic Quadrant for Multichannel Campaign Management

CARY, N.C., April 18, 2017 — “Customer experience” is more than marketing buzz – it is often the differentiator between a good brand and a great one. With SAS Customer Intelligence, marketers use advanced analytics across channels to make on-the-spot choices that match customer expectations.  And for the 11th consecutive year, SAS is a Leader in Gartner’s Magic Quadrant for Multichannel Campaign Management.

“Your customers don’t distinguish between online, in-store or mobile when it comes to interacting with your brand,” said Wilson Raj, Global Director of Customer Intelligence for SAS. “It’s all one continuous, fluid experience. Designing and delivering on that expectation means optimizing and personalizing across multiple channels and customer contexts—in real-time. And that takes predictive analytics.”

But without speedy delivery, insights can come too late to hold a customer. SAS Real-Time Decision Manager is among the multichannel toolsets pushing SAS Customer Intelligence ahead of the pack. The offering enables marketers to deliver relevant offers in real time – when it matters. Powered by automated analytics, SAS Real-Time Decision Manager provides the best offer at the right time via customers’ preferred channel.

Gartner, Magic Quadrant for Multichannel Campaign Management, 11 April 2017.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About SAS

SAS is the leader in analytics. Through innovative analytics, business intelligence and data management software and services, SAS helps customers at more than 83,000 sites make better decisions faster. Since 1976, SAS has been giving customers around the world THE POWER TO KNOW.

Source: SAS

Do NOT follow this link or you will be banned from the site!
Share This