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Speech-to-Text Puts New Twist on Sentiment Analysis

Mining Facebook and Twitter posts for clues about customer sentiment is one of the most common big data workloads today. Now, thanks to improvements in the accuracy of speech-to-text algorithms and dropping storage costs Read more…

This Just In

Clarabridge Acquires Engagor

May 21, 2015 |

RESTON, VA., May 21 — Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced the acquisition of Engagor, the most comprehensive platform for real-time social customer service and engagement. Read more…

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