NEW YORK, Feb. 17, 2021 — Behavox, an AI-based data operating platform used by firms to catch misconduct before it causes massive regulatory fines and company crises, today announced its ability to capture and supervise mobile data from the WhatsApp and WeChat platforms, thanks to a new integration partnership with TeleMessage, a provider of mobile communication capture and archiving for compliance with financial regulations.
“As dispersed workforces are now the norm, the number of secure messaging applications being used to communicate with clients and each other for business purposes is expanding greatly, and employees are taking conversations away from traditional communications channels as many as 45 times more than one year ago onto platforms like WhatsApp and WeChat,” said Kiryl Trembovolski, Chief Operating Officer, Behavox. “Our partnership with TeleMessage greatly reinforces the capture coverage of the Behavox Compliance solution, allowing our customers to ingest and supervise WhatsApp and WeChat messages, attachments and calls in near real-time. For our business, the capture of WhatsApp and WeChat data is an important milestone bringing us one step closer in our mission of organizing all the enterprise data in the world and making it useful for our clients.”
The partnership will ensure the seamless ingestion of communications across WhatsApp and WeChat by TeleMessage, and integration into the Behavox platform, enabling delivery of detailed, actionable analytics for leading financial firms. Pairing Behavox and TeleMessage’s solutions will also provide access to an ecosystem of artificial intelligence voice technology capabilities. The partnership will strengthen Behavox’s ability to help customers to leverage and analyze their own data to help avoid regulatory fines and protect and preserve the integrity of their operations, as well as the hard-earned trust from their own clients.
“We are excited to add the TeleMessage mobile data capture capabilities to the Behavox platform to more effectively monitor and record mobile text, calls and chats of a wider number of communications platforms, including modern communications tools such as WeChat and WhatsApp,” said Gil Shapira, VP of Business Development, TeleMessage. “We’re thrilled to partner with Behavox to provide customers with reliable and secure compliance offerings between TeleMessage and Behavox’s risk and compliance platform, enabling customers to effectively fulfill their regulatory electronic communications and voice supervision requirements.”
TeleMessage is widely recognized as an innovative messaging leader providing enterprises and mobile operators with mobility solutions and next-generation wireless communication technologies.
TeleMessage helps organizations of all sizes across industries, including financial services, government, healthcare and mobile network carriers globally to leverage the power of the mobile channel with its robust communications platform.
Behavox and TeleMessage’s technology teams will work together across multiple R&D areas to provide effective and reliable infrastructure developments in the future. As threats come from different places and speak different languages, Behavox’s enterprise-class solution covers 10 languages and more than 150 data types, more than any other competitor. Behavox enables clients to analyze content from billions of internal communications interactions, such as voice data, as well as email, text, social media, collaboration tools and communications apps.