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Tag: JetBlue

Inside JetBlue’s Silo-Busting Customer 360 Initiative

Nov 6, 2017 |

Who are you when you fly? It may sound like a silly question, but airlines find that it’s remarkably difficult to get a clear answer in real time. It’s also at the center of a new silo-busting Customer 360 system that JetBlue recently implemented to take its customer experience to the next level. Read more…

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