customer sentiment Archives - Datanami

How Managers and Their Teams use Emoji Differently at Work

With the rise of digital chat platforms like Slack and Microsoft Teams, emoji have become a significant element of business communications. Emoji have a significant effect on communication via these digital channels: 81% Read more…

Facebook Opens Its Own Private Firehose

Facebook yesterday unleashed a new data offering that will, for the first time, allow third parties to access aggregated and anonymized data about the online activities of Facebook users. Called "Topic Data," the service Read more…