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Tag: customer 360

From First to Third, and Alternative Too: A Guide to Data Types

One way to create a competitive edge in your business is to use the latest and greatest analytic techniques. Stream processing, deep learning, and graph analytics all fall into that category. But another way to drive com Read more…

Picking Sides in the Customer 360 War

Don't look now but a war is shaping up among software giants to win the hearts and minds of consumers with big data and next-generation customer 360 analytics. Three separate groups, including Oracle CX Unity, the Open D Read more…

The Enlightening Side of GDPR Compliance

If the upcoming General Data Protection Regulation (GDPR) is like most government mandates, the thinking goes, it will be a tax on business and a hindrance to productivity. But if you take the right approach, some expert Read more…

Inside JetBlue’s Silo-Busting Customer 360 Initiative

Who are you when you fly? It may sound like a silly question, but airlines find that it’s remarkably difficult to get a clear answer in real time. It's also at the center of a new silo-busting Customer 360 system that Read more…

The Past, Present and Future of Finance

Until recently, the personal finance industry was stuck in the past. Consumers could only capture data and insights on spending that had already occurred. Today, people are creating and given access to more data than eve Read more…

9 Ways Retailers Are Using Big Data and Hadoop

The big data revolution is changing how business gets done in all industries. That includes the massive retail market, which drives $2.6 trillion in business in the U.S. and employs 42 million Americans. The use of advan Read more…

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