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The Top 2025 Generative AI Predictions: Part 1

Generative AI is kind of a big deal these days (perhaps you’ve heard about it). Not surprisingly, lots of people have lots of opinions about where GenAI is today and where it’s headed. As a public service for our rea Read more…

Developing a Trust Layer for AI Systems

Despite the hype around generative AI, studies show just a fraction of GenAI projects have made it into production. A big reason for this shortfall is the concern organizations have about the tendency for large language Read more…

The Road from Chatbots and Co-Pilots to LAMs and AI Agents

A recent Goldman Sachs report said the lack of a “killer app” for generative AI beyond chatbots and co-pilots could hinder its adoption. What GenAI needs, the analysts wrote, were AI-infused applications that could t Read more…

Salesforce Unveils MINT-1T : A Groundbreaking Milestone in Multimodal AI Innovation

The development of large multimodal models (LMMs) relies on comprehensive datasets that integrate images and text. These datasets facilitate the creation of advanced models that can interpret and generate content across Read more…

Autonomous AI in Action: Salesforce Debuts Einstein Service Agent

As businesses recognize the need for more responsive, efficient, and personalized customer service, the demand for intelligent automation is growing The customer service industry is witnessing a shift from basic, rule-ba Read more…

Feds Launch AI Safety Institute and Consortium to Set AI Rules

The U.S. Government made two big announcements this week to help drive development of safe AI, including the creation of the U.S. Artificial Intelligence Safety Institute, or AISI, on Wednesday and the creation of a supp Read more…

GenAI Adoption, By the Numbers

As the freight train that is generative AI continues barreling down the track to an uncertain destination, we thought it would be good to take some time to stop and ponder where we’re currently at in terms of GenAI ado Read more…

GenAI Is Making Data Science More Accessible, Dataiku Says

Large language models and generative AI are being adopted for all kinds of new and interesting use cases, which we explore daily in these pages. One of the less visible use cases is widening the pool of users who can tap Read more…

Salesforce Goes BYOM for AI

Salesforce today launched Einstein Studio, a bring-your-own-model (BYOM) AI development tool that allows customers to bring AI models they have already developed on Amazon SageMaker or Google Cloud Vertex AI to bear on t Read more…

Nine Things I Learned at Tableau Conference 2023

Tableau Conference 2023 wraps up today in Las Vegas after a three-day run, sending thousands of people back to the data sources from where they came. While data camp might be over for now, the lessons will hopefully endu Read more…

This Just In

Salesforce Launches Tableau Next to Streamline Data-to-Action with Agentic Analytics

Apr 18, 2025 |

April 18, 2025 — Organizations today face a data paradox: they need to make fast, intelligent decisions but are overwhelmed by large volumes of often unreliable information. With over 75% of business leaders under pressure to prove data’s value, the demand for trusted, actionable insights has never been greater. Read more…

Salesforce and Google Bring Gemini to Agentforce, Enable More Customer Choice in Major Partnership Expansion

Feb 24, 2025 |

SAN FRANCISCO and SUNNYVALE, Calif., Feb. 24, 2025 — Salesforce and Google today announced a major expansion of their strategic partnership, delivering choice in the models and capabilities businesses use to build and deploy AI-powered agents. Read more…

Salesforce Named a Leader in IDC MarketScape Customer Data Platforms Evaluations

Jan 14, 2025 |

Jan. 14, 2025 — Salesforce has been named as a Leader in two IDC MarketScape Customer Data Platform (CDP) market evaluations.

The reports, IDC MarketScape for Worldwide Customer Data Platforms Focused on B2B and B2C Users 2024-2025 vendor assessments, recognized Salesforce for strengths in Data Cloud momentum, artificial intelligence, data governance, Data Cloud integrations within the Salesforce Platform, data-driven predictive and generative AI, and data schema and encryption. Read more…

Salesforce Debuts Agentforce for Autonomous AI Action Across Business Functions

Oct 30, 2024 |

SAN FRANCISCO, Oct. 30, 2024 — Salesforce has announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. Read more…

Salesforce and NVIDIA Forge Strategic Collaboration to Advance AI Agent Innovation

Sep 18, 2024 |

SAN FRANCISCO‌, Sept. 18, 2024 — Salesforce and NVIDIA have announced a strategic collaboration to develop advanced AI capabilities for the enterprise with autonomous agent and interactive avatar experiences. Read more…

Salesforce and Google Cloud to Launch AI-Driven Agentforce Agents

Sep 18, 2024 |

SAN FRANCISCO AND SUNNYVALE, Calif., Sept. 18, 2024 — Salesforce and Google Cloud have announced an expanded partnership to create Salesforce Agentforce Agents that help people collaborate securely across Salesforce Customer 360 and Google Workspace apps. Read more…

Salesforce Expands Data Cloud to Offer Native Audio and Video Content Processing

Sep 17, 2024 |

SAN FRANCISCO, Sept. 17, 2024 – Salesforce continues to build momentum with Data Cloud, the heartbeat of the Salesforce Platform and foundation of Agentforce. Read more…

Alation to Strengthen Data Trust and Governance in Salesforce Data Cloud

Sep 10, 2024 |

REDWOOD CITY, Calif., Sept. 10, 202 — Alation Inc. today announced a partnership with Salesforce to deliver trusted, governed data across the enterprise. Read more…

Salesforce Unveils Industries AI to Accelerate Industry-Specific AI Deployment at Scale

Sep 9, 2024 |

Sept. 9, 2024 — Salesforce today announced Industries AI, a set of foundational, pre-built, and customizable AI capabilities that tackle industry-specific needs and challenges to help customers start delivering value quickly. Read more…

Salesforce Launches Einstein Service Agent to Enhance Customer Service Interaction

Jul 18, 2024 |

July 18, 2024 — Salesforce has announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ability to understand and take action on a broad range of service issues without preprogrammed scenarios, helping make customer service far more efficient. Read more…

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