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June 19, 2024

Trustwise Launches with $4M Round from Hitachi Ventures to Accelerate Generative AI Risk Management

AUSTIN, Texas and LONDON, June 19, 2024 — Trustwise, a pioneer in generative AI application performance and risk management, has announced its official launch, the release of its Optimize:ai product, and $4 million in seed financing. Led by Hitachi Ventures with participation from Firestreak Ventures and Grit Ventures, this investment will enable the company to speed up the development of cost and risk optimized generative AI prototypes for various industries, accelerate its go-to-market and partnership strategy, and further its research initiatives.

Trustwise Optimize:ai is a first-of-its-kind generative AI application performance and risk management solution that provides developers with an API to eliminate risks and reduce the growing costs associated with deploying large language models (LLMs) in high-stakes enterprise environments. By rigorously red teaming and optimizing generative AI workloads using its advanced APIs, datasets, and AI safety and alignment controls, Trustwise safeguards enterprises from potential AI failures and excessive costs. Optimize:ai aligns with major AI standards and regulations, including the European Union AI Act, NIST AI RMF 1.0, Responsible AI Institute RAISE Safety and Alignment Benchmarks, and SCI ISO software carbon intensity standard.

“Enterprise leaders face a double-edged sword in AI strategy: while promising next-level innovation and productivity gains, LLMs also bring significant safety risks, cost burdens, and environmental impacts,” said Gayathri Radhakrishnan, partner at Hitachi Ventures. “Trustwise’s experienced and world-class team is set to provide the much-needed generative AI optimization capabilities that will enable developers to create safe, efficient, and high-performing AI systems.”

AI’s Risk Trifecta: Skyrocketing Expenses, Carbon Emissions and LLM Vulnerabilities

Generative AI systems too often produce inaccurate results, do not adhere to internal and external policies and regulations, and are costly and energy inefficient, with many instances of companies facing legal repercussions.

  • Risk and safety: Hallucinations and sensitive data leakage significantly erode user trust in AI systems, which is crucial for widespread adoption. According to GitHub’s Hallucinations Leaderboard, popular LLMs like GPT-4, Llama, Gemini, and Claude hallucinate between 3% and 8.5% of the time when summarizing text.
  • Skyrocketing demand and expenses: Businesses are recognizing the potential of this technology, but they’re also cautious about the costs. AI cost worries have surged 14x in the past year according to a study by Lucidworks.
  • Environmental repercussions: A University of Massachusetts Amherst study found that training a common large AI model can emit more than 626,000 pounds (284 metric tons) of carbon dioxide equivalent, which is nearly five times the lifetime emissions of the average American car, including its manufacturing.

“At Trustwise, we understand the challenges enterprises face with generative AI, including safety risks, high costs, and environmental impacts,” said Manoj Saxena, CEO and founder of Trustwise. “For example, compared to a traditional Google search, a ChatGPT query costs around 36 times more, uses 1000 times more energy, and has safety issues like hallucinations and data leakage. After nearly two years of co-development with clients in highly regulated industries, the launch of Optimize:ai makes AI safe, compliant, and economically and environmentally viable.”

Trustwise Optimize:ai: The New Standard for GenAI Safety, Cost, and Sustainability

Trustwise Optimize:ai cuts AI costs and risks by up to 15x. In current customer deployments, it achieved 80% reduction in LLM and compute costs, a 64% decrease in carbon footprint, and detected 40% more AI safety and alignment issues than other vendors on the market.

“With Optimize:ai, we’ve developed a cutting-edge optimization solution that not only significantly reduces operational costs and carbon emissions but also enhances the safety and alignment of AI systems,” said Matthew Barker, head of AI research and development at Trustwise. “Our team is dedicated to continuously applying state-of-the-art AI technologies to ensure they are safe, economically and environmentally sustainable, setting new industry standards in the process.”

Optimize:ai is powered by THEO (Trustworthy High Efficiency Optimizer), an optimization foundation model from Trustwise that continuously monitors safety and alignment, performs red teaming, and dynamically selects models for large-scale generative AI operations, supporting diverse AI models and architectures.


Trustwise Optimize:ai is now generally available.

About Trustwise

Trustwise helps organizations innovate confidently and efficiently with generative AI. Its flagship product, Trustwise Optimize:ai, is a first-of-its-kind generative AI application performance and risk management API that performs red teaming and provides a robust AI safety, cost, and risk optimization layer for high-stakes enterprise environments. Trusted by enterprises across various highly regulated industries, Optimize:ai API works with any AI model, supports various cloud, on-premises, and edge architectures, and is capable of handling large-scale generative AI operations and workloads. Founded in 2022 by a successful serial entrepreneur and the first general manager of IBM Watson, Trustwise is backed by leading investors and is headquartered in Austin, Texas, with research labs in Cambridge, UK, and New York.

Source: Trustwise