Mahindra Selects VoltDB to Power ML-Driven Customer Experiences for Telecom Providers
BEDFORD, Mass., Feb. 14, 2019 — VoltDB, the enterprise-class database that powers real-time intelligent decisions on streaming data, today announced that it has been selected by Mahindra, a global leader in digital transformation solutions and services, to drive the company’s next-generation Customer Value Solutions and Operation Support System (OSS) solutions. With the ability to handle the speed and scale of mobile data streams, the VoltDB database platform enables Mahindra to embed actionable machine learning algorithms within its software solutions. By automating more intelligent decisions in real-time, the VoltDB-powered OSS allows leading telecommunications providers to create better, more profitable customer experiences.
As telecommunication providers build out their networks, it’s important to build brand loyalty through differentiation and customer experience. Consumers prioritize convenience and price when selecting a service provider, and late or inaccurate offers can quickly ruin customer relationships and push them to competitors. It is therefore critical for telecommunication providers to reach consumers with hyper-personalized offers in real time, at the precise moment the offer is relevant to ensure retention. With VoltDB, Mahindra can now power its machine learning capabilities to offer its telecom customers the ability to execute on real-time offers, driving increased revenue and improved experience.
“Many organizations have been attempting to retrofit existing data strategies, overextending database tools into applications that they weren’t initially designed for,” said David Flower, CEO of VoltDB. “VoltDB has the capability to power any software solution for intelligent, complex data analytics in real time, and ultimately automate decision-making with machine learning capabilities.”
A recent VoltDB study found that the database platform processed three million transactions per second with a latency of less than five milliseconds, the results of which indicate the current need for telecom companies to shift their data strategies to prioritize real-time analytics.
Learn more about VoltDB’s machine learning module.
VoltDB powers applications that require real-time decisions on streaming data. By immediately connecting insights with action, VoltDB enables a more agile, intelligent and data-driven enterprise. No other database can fuel applications that require a combination of speed, scale, volume and accuracy. VoltDB was founded by a team of world-class database experts, including Dr. Michael Stonebraker, winner of the ACM Turing award.