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May 29, 2019

CognitiveScale and Blue Prism Join Forces to Realize Intelligent Process Automation

AUSTIN, Texas, May 29, 2019 — CognitiveScale Inc., an Enterprise AI software pioneer, today announced it has joined the Blue Prism (AIM: PRSM) Technology Alliance Program (TAP). This alliance between CognitiveScale and Blue Prism will bring the power of open, scalable and trusted AI into RPA, driving Intelligent Process Automation (IPA) forward.

The IPA market is estimated to be worth USD 13.75 billion by 2023, largely fueled by the demand for automated systems that serve dynamic customer requirements, need for optimized resource utilization and enhanced decision-making, and increased investments for digital transformation of organizations. The business process automation segment is expected to grow at the highest CAGR during the forecast period.

As part of the collaboration, CognitiveScale’s Amplify AI product suite will be available on Blue Prism’s Digital Exchange (DX) platform starting with the ‘Process Insights Agent.’ The Process Insights Agent automatically and transparently extracts, interprets, and unlocks knowledge and predictions in complex documents and business processes scaling human expertise and boosting productivity for core processes such as compliance, claims, underwriting, asset management, and digital procurement. Critical AI capabilities added within a Blue Prism Digital Worker as a result of the collaboration include named entity extraction, temporal topic modeling, optical character recognition, text extraction, document classification, explainability, and automated learning.

CognitiveScale will soon add its Engage AI product suite including the ‘Customer 360 Agent,’ which provides AI powered hyper-personalization and engagement, to Blue Prism’s DX. The Customer 360 Agent helps businesses bring together both transactional and experience data including multi-structured content like text, images, audio, and video to generate a unique profile of one. This unique profile of one can then be used to power hyper-personalized experiences, predictions, and offers with evidence to build user trust. The Customer 360 Agent can be built on top of most enterprise CRM, commerce, and transactional systems using a built-in library of 122 adapters and connectors and can be deployed on mobile devices, chat services, and IoT devices, with support for rich message formatting and API connectivity.

Blue Prism assets will also be available on CognitiveScale’s Cortex Marketplace, creating a larger ecosystem for enterprises seeking to achieve IPA to improve efficiencies and reduce costs.

About Blue Prism

In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.

Blue Prism’s connected-RPA can automate and perform mission critical processes, allowing your people the freedom to focus on more creative, meaningful work. More than 1,300 global customers leverage Blue Prism’s digital workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com to learn more about Blue Prism (AIM: PRSM).

About CognitiveScale

CognitiveScale is an Enterprise AI software pioneer that pairs humans and machines to bring practical, scalable, trusted AI solutions to life. NBC Universal, Dell, Jackson and Anthem are among the top global innovators that trust CognitiveScale to transform customer engagement and optimize business processes using AI.

CognitiveScale’s award-winning and proven Cortex software and expert teams empower financial services, digital commerce and healthcare organizations to radically simplify the development, deployment and management of their AI systems. Cortex is available on public, private, hybrid, and multi-cloud environments.

CognitiveScale implements the Cognitive Agent Modeling and Execution Language (CAMEL) which defines an open, language, and platform-agnostic specification for programming cognitive agents. Enterprises can leverage CAMEL AI to create AI agents, skills, models and datasets to avoid vendor lock-in.

CognitiveScale is #1 in AI patents among privately held companies and #4 overall since 2013. The company is headquartered in Austin, Texas, and has offices in New York, London and Hyderabad. Investors include Norwest Venture Partners, Intel Capital, IBM Watson, M12 (Microsoft Ventures), and USAA. CognitiveScale is recognized by the World Economic Forum as well as top industry analysts for positively impacting business and society with AI.


Source: CognitiveScale

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