NEW YORK, Jan. 20, 2021 — Behavox, an AI-based data operating platform used by firms to catch misconduct before it causes massive regulatory fines and company crises, today announced a new integration partnership with Red Box, a leading platform for voice data, to help maximize the value of captured audio across the United States, Canada and Europe.
“Our partnership with Red Box will take us one step closer toward our goal of organizing all the enterprise data in the world and making it useful for our clients,” said Kiryl Trembovolski, Chief Operating Officer, Behavox.
The partnership will ensure the seamless ingestion of audio conversations by Red Box’s new Conversa platform and integration into the Behavox platform, enabling delivery of detailed, actionable analytics for leading financial firms. Pairing Behavox and Red Box’s agile solutions will also provide access to an ecosystem of artificial intelligence voice technology capabilities. The partnership will enable customers to leverage and analyze their own data to help avoid regulatory fines and protect and preserve the integrity of their operations, as well as the hard-earned trust from their own clients.
“Having previously worked with Behavox on multiple complex integration projects, we are pleased to have real-world examples of a seamless, effective and stable joint infrastructure,” said Pete Ellis, CPO, Red Box.
Behavox and Red Box’s technology teams will continue working together across multiple R&D areas to provide even more effective reliable infrastructure developments in the future. As threats come from different places and speak different languages, Behavox’s enterprise-class solution covers 10 languages and more than 150 data types, more than any other competitor. Behavox enables clients to analyze content from billions of internal communications interactions, such as Conversa by Red Box’s voice data, as well as email, text, collaboration tools and communications apps.
About Red Box
Red Box is a leading dedicated voice specialist with over 30 years’ experience in empowering organizations to capture, secure and unlock the value of enterprise wide voice. Conversa by Red Box is the next generation and first truly open microservices-based, enterprise voice platform. It offers a revolutionary event driven and globally extensible architecture, market leading infrastructure TCO and infinite horizontal scalability.
Providing mission critical, resilient capture of rich, high quality voice data and media from every conversation, anywhere, on any platform and in real-time, Conversa providers customers with end to end data sovereignty and open access to the world’s most extensive ecosystem of leading AI voice technologies.
Red Box is trusted by leading organizations across financial services, contact center, government and public safety sectors (including six of the world’s top banks, 85% of global interdealer brokers, 1,700 call centres and over 80% of UK police forces) and we capture and secure millions of calls daily for over 3,500 customers around the world.
For more information visit www.redboxvoice.com