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Tag: toxicity

Who’s Watching Your GenAI Bot?

In January, a UK delivery service called DPD made headlines for the worst reasons. A customer shared an incredible exchange with DPD’s customer service chatbot, which varied in its replies from, “F**k yeah!” to “ Read more…

DataRobot ‘Guard Models’ Keep GenAI on the Straight and Narrow

Businesses are eager to deploy generative AI applications, but fears over toxic content, leaks of sensitive data, and hallucinations are giving them pause. One potential solution is to deploy “guard models” alongside Read more…