Tag: security
Dec 8, 2020 |
It was our hope for the future: freedom, offered digitally, to anyone willing to foot the bill for access. Once a decentralized network to bounce information between machines around the globe, the internet has evolved into anything but. Read more…
Dec 1, 2020 |
Customer trust is not only gained with delightful service offerings but also by ensuring that their data is safe. This is one of the key factors why organizations across the globe are now considering data security, compliance, and governance as a key business objective. Read more…
Nov 18, 2020 |
Moving data to the cloud is a major project requiring a significant amount of effort to evaluate the plethora of options available. Which systems to migrate, which team’s data should be prioritized, and which cloud services to select are all major decisions. Read more…
Sep 22, 2020 |
Under regular circumstances, the cybersecurity industry operates against the backdrop of a long-standing labor gap. But, as reported recently by The Wall Street Journal, cybersecurity leaders are currently looking closely at costs, and until widespread economic recovery is established, many organizations will be facing a growing range of security risks without their usual flexibility to recruit. Read more…
Aug 12, 2020 |
There was a time that running a contact center was as simple as handing inbound and outbound phone calls. If a customer had a problem, she would pick up the phone and call customer service. Read more…
Jul 13, 2020 |
The COVID-19 pandemic has shown us two things: The critical importance of healthcare data in fighting the spread of the disease, and our documented inability to harness it in a timely manner. Read more…
Jun 17, 2020 |
Officials in Norway have put the kibosh on its national COVID-19 contact tracing application following an outside review that found the app “highly invasive.” The decision comes just days before Germany is expected to roll out its own tracking application. Read more…
Apr 30, 2020 |
Google today rolled out a data catalog that will eventually give customers visibility into all of their data assets in the Google Cloud and beyond. It also bolstered BigQuery with support for materialized views and a new method for exporting SQL-based machine learning models in the TensorFlow format. Read more…
Mar 19, 2020 |
If you’re not concerned about the potential legal liability from using AI, then you’re not paying attention. That’s the message from Andrew Burt, one of the founders of BNH.ai, a boutique law firm that’s dedicated to advising clients on the legal pitfalls of embracing AI. Read more…
Mar 17, 2020 |
In general, the more data you have, the better your machine learning model is going to be. But stockpiling vast amounts of data also carries a certain privacy, security, and regulatory risks. Read more…
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