Follow Datanami:

Tag: Salesforce

Autonomous AI in Action: Salesforce Debuts Einstein Service Agent

As businesses recognize the need for more responsive, efficient, and personalized customer service, the demand for intelligent automation is growing The customer service industry is witnessing a shift from basic, rule-ba Read more…

Salesforce Report Highlights Importance of Data in the AI Revolution

Data has long been vital to the success of business initiatives. However, with the meteoric rise of artificial intelligence (AI) data has become even more important. Salesforce, a leading cloud-based CRM platform, in col Read more…

Rupert Is Closing the Analytics to Action Loop with $8M Seed Funding

The era of speculative analytics projects is over, according to Rupert, maker of an analytics distribution platform that has just raised $8 million in a seed funding round. Analytics tools are helping businesses uncov Read more…

Salesforce Goes All-in on Generative AI with Einstein GPT, Integration with OpenAI

At its TrailblazerDX developer conference in San Francisco, Salesforce has announced new releases, research, and funding centered around generative AI for its CRM platform. Generative AI, specifically text generation Read more…

Salesforce Launches COVID-19 Search to Sift Through Pandemic Studies

COVID-19 is generating research at a rate commensurate with its infections. As millions of cases spread across the world, hundreds of thousands of research papers are pouring into journals, overwhelming researchers in th Read more…

Snowflake Cashes In on Shift to Cloud Data Warehousing

If the amount of Snowflake’s latest funding round is any indication, the migration of analytics workloads to the cloud is an increasingly safe bet. The cloud data warehouse pioneer announced a huge $479 million fund Read more…

Rockset Expands SQL Links to Tableau

Rockset, the serverless operational analytics vendor, is expanding its network of data connections through a partnership with data visualization specialist Tableau to develop real-time dashboards for NoSQL data. The part Read more…

Database, Data Management Upgrades Keep Coming

Data analytics and database vendors vendor continue to churn out new versions of their platforms that integrate new features like cloud-native functionality and more granular views of structured and unstructured data. Th Read more…

4 Reasons Why It’s Critical to Integrate Front and Back-Office Data

For many businesses, despite best-in-class architecture, the front-end and back-end of their company exist as two functioning but separate parts of the whole enterprise. The front-end is where the customer interacts, but Read more…

The 5 Fundamentals of Bot Deployment

The chatbots making headlines in recent years have become famous for one thing—failing. There was Coca-Cola’s #MakeItHappy campaign, in which Gawker tricked the company’s bot into tweeting lines from Hitler’s Mei Read more…

Datanami