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Tag: IBM Watson Engagement Advisor

Military Insurer USAA Embraces IBM’s Watson

IBM said this week it is expanding commercialization of its Watson cognitive computing technology through a deal with military financial services provider USAA that will result in what IBM said will be Watson's first com Read more…

Watson Moves Into the Call Center

Today, IBM announced that their cognitive computer system and Jeopardy star, Watson, is expanding its reach from healthcare, across the enterprise, where IBM says customer service will be a priority. Read more…

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