hyper-personalization Archives - Datanami

In Search of Hyper-Personalized Customer Experiences

Most of us want first-class treatment when we deal with a company, whether it’s on the Web, over the phone, or in person. We want them to know who we are and what we’ve done, and anticipate what we will need next. In Read more…

Hyper-Personalization and AI Critical for Growth in Financial Services, Study Says

More than four out of five of senior executives in financial services companies say AI will be the key competitive driver for success over the next few years. In particular, financial institution are looking to AI techno Read more…