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Tag: data privacy

It’s Time to Implement Fair and Ethical AI

Oct 19, 2020 |

Companies have gotten the message that artificial intelligence should be implemented in a manner that is fair and ethical. In fact, a recent study from Deloitte indicates that a majority of companies have actually slowed down their AI implementations to make sure these requirements are met. Read more…

Unlocking the Transformative Power of Privacy Enhancing Technologies

Oct 19, 2020 |

Every business wants access to timely, relevant data that can help drive intelligence-led decisions. In an increasingly regulated data ecosystem, challenges such as data localization, regulatory compliance, data privacy, and Data in Use security are limiting organizations’ ability to share and collaborate, especially when using sensitive data. Read more…

Patchwork of Data Privacy Laws Sows Confusion

Oct 9, 2020 |

The European Union’s GDPR. California’s CCPA. Brazil’s LGPD. Canada’s PIPEDA. Japan’s APPI. Every country and state seems to have its own law governing how personal data can and cannot be used, and companies are struggling to navigate the differences and adhere to their requirements. Read more…

CPRA Poised to Replace CCPA, Bring Stricter Data Enforcement

Sep 22, 2020 |

This fall, California voters will be asked to enact the California Privacy Rights Act (CPRA), a new law that would implement more stringent data privacy protections than the existing law, CCPA. Read more…

For ‘Open Banking,’ Data is a Person

Sep 18, 2020 |

The pandemic has accelerated the shift to digital financial services such as “open banking.” That has resulted in increased fraud, up an estimated 11 percent since the novel coronavirus hit. Read more…

The Impact of Data Regulations on Contact Centers

Aug 12, 2020 |

There was a time that running a contact center was as simple as handing inbound and outbound phone calls. If a customer had a problem, she would pick up the phone and call customer service. Read more…

Calls for ‘Data Responsibility’ Grow

Aug 4, 2020 |

A consumer backlash against misuse of personal data and the growing number of corporate data breaches are fueling calls for companies to institute “data responsibility” frameworks that comply with evolving regulations, incorporate transparency and leverage emerging AI and blockchain technologies to increase consumer control of personal data. Read more…

As AI Matures, So Too Do Risks, Survey Finds

Jul 16, 2020 |

More than half of early AI adopters said they have invested more than $20 million on AI technologies and talent during the past year as they seek to harness machine automation to differentiate their services and create new products. Read more…

The Sunny Side of Privacy Laws and Compliance Mandates

Jun 29, 2020 |

Enterprises are faced with a growing onslaught of data and increasing data privacy regulations. Those regulations include the General Data Protection Regulation (GDPR), which regulators began enforcing in May 2018. Read more…

Contact Tracing COVID-19 Throws a Curveball to GDPR, Data Rights

May 26, 2020 |

Monday marked Memorial Day in the United States, while in Europe, it marked the second anniversary of GDPR going into effect, a monumental occasion to be sure. But what does the future of the data privacy law look like in light of current events, including governments’ use of contact tracing applications to fight COVID-19? Read more…

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