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Tag: customer journey

Leveraging AI to Deliver a Personalized Experience in the New Normal

Sep 1, 2020 |

In today’s world, gaming, video streaming and social sharing experiences drive consumer broadband usage in both mobile and fixed networks. These same activities are the ones which have grown the most during the global pandemic and in our “new normal,” and together sum up to 80% of Internet traffic worldwide. Read more…

2020: The Year of the AI-Powered User Experience

Jan 16, 2020 |

Millions of companies around the world will compete this year to win more than $49 trillion in consumer spending. Having products and services that consumers desire certainly helps. But increasingly, the winning companies will be those who can deliver a superior user experience, and that means big data. Read more…

Interana Delivers Customer Experience Analytics, with a Time-Series DB on the Side

Mar 26, 2019 |

Interana does develop a time-series database. But that doesn’t make Interana a time-series database company. The Silicon Valley firm says it’s gained market traction since it tweaked its approach and highlighted its fast ad-hoc query capabilities in the area of customer experience and customer journey analytics, rather than selling a time-series database. Read more…

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