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Tag: customer journey

2020: The Year of the AI-Powered User Experience

Jan 16, 2020 |

Millions of companies around the world will compete this year to win more than $49 trillion in consumer spending. Having products and services that consumers desire certainly helps. But increasingly, the winning companies will be those who can deliver a superior user experience, and that means big data. Read more…

Interana Delivers Customer Experience Analytics, with a Time-Series DB on the Side

Mar 26, 2019 |

Interana does develop a time-series database. But that doesn’t make Interana a time-series database company. The Silicon Valley firm says it’s gained market traction since it tweaked its approach and highlighted its fast ad-hoc query capabilities in the area of customer experience and customer journey analytics, rather than selling a time-series database. Read more…

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