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Tag: customer analytics

Open Platform Provides Context for Customer Engagement

As storefronts are shuttered, malls emptied and most of the retail sector moves online, the split-second requirements of customer engagement that will generate a transaction are emerging as a key differentiator. That Read more…

Accenture Continues Cloud Push With Search Deal

Professional services and technical consulting outfits continue to snap up up-and-coming big data startups with specific capabilities such as search analytics that combine transaction with other data. Continuing the t Read more…