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Tag: CCPA

CPRA Poised to Replace CCPA, Bring Stricter Data Enforcement

Sep 22, 2020 |

This fall, California voters will be asked to enact the California Privacy Rights Act (CPRA), a new law that would implement more stringent data privacy protections than the existing law, CCPA. Read more…

The Impact of Data Regulations on Contact Centers

Aug 12, 2020 |

There was a time that running a contact center was as simple as handing inbound and outbound phone calls. If a customer had a problem, she would pick up the phone and call customer service. Read more…

Calls for ‘Data Responsibility’ Grow

Aug 4, 2020 |

A consumer backlash against misuse of personal data and the growing number of corporate data breaches are fueling calls for companies to institute “data responsibility” frameworks that comply with evolving regulations, incorporate transparency and leverage emerging AI and blockchain technologies to increase consumer control of personal data. Read more…

Crazy Idea No. 46: Making Big Data Beneficial for All

Jul 17, 2020 |

Now here’s a crazy idea: What if the data we all generate on a day to day basis benefited us, instead of the companies that collect it? It may sound nuts at first, but some AI experts see a future in which people hold full control over their data and smart digital assistants infused with AI work to protect and monetize a person’s individual’s data for his or her benefit. Read more…

CCPA Enforcement Begins: Are You Ready?

Jul 1, 2020 |

The California Consumer Privacy Act (CCPA) became law six months ago, but enforcement has been delayed until today. If you haven’t yet started your CCPA remediation effort, you’ve got a lot of catching up to do. Read more…

The Sunny Side of Privacy Laws and Compliance Mandates

Jun 29, 2020 |

Enterprises are faced with a growing onslaught of data and increasing data privacy regulations. Those regulations include the General Data Protection Regulation (GDPR), which regulators began enforcing in May 2018. Read more…

Contact Tracing COVID-19 Throws a Curveball to GDPR, Data Rights

May 26, 2020 |

Monday marked Memorial Day in the United States, while in Europe, it marked the second anniversary of GDPR going into effect, a monumental occasion to be sure. But what does the future of the data privacy law look like in light of current events, including governments’ use of contact tracing applications to fight COVID-19? Read more…

Contact Tracing Prompts U.S. Data Privacy Bills

May 19, 2020 |

A flurry of data privacy proposals introduced in Congress as COVID-19 contact tracing efforts ramp up look to create safeguards for handling sensitive medical and other consumer information collected by smartphone apps. Read more…

Google Enters Data Catalog Business, Updates BigQuery

Apr 30, 2020 |

Google today rolled out a data catalog that will eventually give customers visibility into all of their data assets in the Google Cloud and beyond. It also bolstered BigQuery with support for materialized views and a new method for exporting SQL-based machine learning models in the TensorFlow format. Read more…

How Badly Will COVID-19 Hurt the Data Privacy Movement?

Apr 15, 2020 |

Before COVID-19 swept into our lives, citizens of the United States were grappling with another major issue: coming to grips with our data rights. The California Consumer Privacy Act (CCPA) went into effect, and similar laws were expected to follow. Read more…

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