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November 16, 2020

Users Rank Trifacta the Best at Data Prep in G2’s Fall Reports

At Trifacta, one of our key pillars is to start with the user. Everything we do is to empower the people who use Trifacta to do more with their data, do it faster and do it better. Trifacta was named as a leader in G2’s Fall Grid Report for Data Preparation as well as the top scorer within the Relationship Index, a category that blends metrics which include ease of doing business with, quality of support, and likelihood to recommend.

As a result of the Fall reports, G2 has awarded Trifacta with three badges: Leader, Best Support and Best Relationship. This is an incredible achievement for our company as we have worked hard to be not only the best at data preparation but also provide our users with best in class support. Below we’ve summarized the findings of the G2’s Fall reports, but you can read the full reports here.

Grid Report

The G2 Grid for Data Preparation is based on high levels of customer satisfaction and likeliness to recommend ratings from real users on G2, the world’s leading business solutions review website. Trifacta received positive reviews from users compared to similar products in the data preparation category.


Trifacta was ranked by users as the highest performing vendor in the data preparation category, which is reflected in the Grid placement above. Additionally, Trifacta received the highest satisfaction score by customers.

Relationship Index

Trifacta’s Relationship index score was calculated by a proprietary algorithm that factors in real-user satisfaction ratings for a number of relationship-related review questions. Software buyers can compare products in the Data Preparation category according to their Relationship scores to streamline the buying process and quickly identify the products that provide the best relationship with software sellers based on the experiences of their peers.

With a score of 8.87 overall, Trifatca had the highest relationship score with customers in the category. In addition, Trifacta was recognized as having the highest Quality of Support with a score of 3.03.

Highest Satisfaction Score

One of the defining features of G2 is the ability to quickly and easily compare vendors in various categories. Trifacta received the highest Satisfaction score among the top 8 products in the Data Preparation category; 98 percent of users rated it 4 or 5 stars while 86 percent of users believe it is headed in the right direction. Additionally, 90% of users said they were likely to recommend Trifacta to others.

This is a huge honor for us at Trifacta, especially as the results are based on reviews by our users. We are not the biggest company on G2’s Grid, but our focus is on Data Preparation and at that we are the best.

Click here to read both reports