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AI, You’ve Got Some Explaining To Do

Artificial intelligence has the potential to dramatically re-arrange our relationship with technology, hearkening a new era of human productivity, leisure, and wealth. But none of that good stuff is likely to happen unle Read more…

Opening Up Black Boxes with Explainable AI

One of the biggest challenges with deep learning is explaining to customers and regulators how the models get their answers. In many cases, we simply don't know how the models generated their answers, even if we're very Read more…

Operationalizing Data-Driven Decisions: A 5-Step Methodology

Making effective decisions across an enterprise, a government, or a planet involves more than using well-designed software to analyze data. To operationalize data-driven thinking, you need a decision environment that can Read more…

How Toyota Revamped Its Collections Biz with Big Data Analytics

Toyota wasn't the only automaker to suffer during the Great Recession. But when the volume of Toyota customers behind on car payments spiked to record levels in 2009, the company decided to overhaul its approach to colle Read more…

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