SAP AG today announced expansions to the SAP for Aerospace & Defense (SAP for A&D) solution portfolio. Integration with the SAP HANA platform, enterprise mobile apps, analytics solutions and SAP 3D Visual Enterprise applications support manufacturing processes and help original equipment manufacturers (OEMs) transform their aftermarket services business.
"Aftermarket services typically offer higher profit margins than the sale of capital equipment and therefore OEMs are increasingly looking for ways to tap into this potential," said Christopher MacLuckie , solution manager, Aerospace and Defense Business Unit, SAP Labs."
SAP helps A&D OEMs win in the aftermarket by using the SAP 360 Customer solution powered by SAP HANA. In addition, SAP partner HCL delivers iMRO, a maintenance, repair and overhaul (MRO) solution endorsed by SAP and an add-on to the SAP Enterprise Asset Management (SAP EAM) solution. Complementing each other, iMRO and SAP EAM provide end-to-end support for the repair services business, from planning and engineering to work scoping and execution. Companies benefit through higher asset utilization and fewer un-forecasted flight schedule interruptions.
SAP technology in enterprise mobility and visualization can help OEMs reach a new level of operational efficiency by supporting process workers with real-time, contextual data that leverages the latest advances in 3-D visualization. Customer service activities supported by 3-D visual aids can improve understanding and help ensure consistency. In maintenance operations, for example, giving 3-D animated work instructions to technicians allows them to perform repair procedures with speed and accuracy, helping reduce turnaround times and improve asset availability.
SAP Predictive Analysis software combines predictive functions with the in-memory technology of SAP HANA, enabling OEMs to mine and analyze their maintenance data easily and quickly. This allows them to better anticipate potential equipment failures and drive more strategic planning of maintenance operations.
Customers will demonstrate how they are using innovative technologies from the SAP for A&D solution portfolio to boost their profitability in the aftermarket services business at SAPPHIRE NOW, being held May 14-16 in Orlando, Florida. HCL will be onsite at booth 351 with more information on iMRO.